Delivery Areas
We offer delivery services across Oman. For remote or hard-to-reach locations, please contact our customer service team to confirm delivery availability before placing your order
Delivery Timeframes
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Major Cities: 1-3 business days
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Other Areas: 5-7 business days
Please note that delivery times are estimates and may vary based on product availability, weather conditions, and other unforeseen factors.
Delivery Charges
- Standard Delivery: All delivery within Muscat Oman is 1.5 rial, while outside Muscat is 2 rial
- Express Delivery: Available at an additional cost. Contact our customer service team for details and availability.
Order Processing
Orders are processed and dispatched within 1-2 business days after payment confirmation.
Delivery Process
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Delivery Attempt: Our delivery team will contact you to schedule a convenient delivery time.
Please ensure someone is available to receive the order.
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Receiving Your Order: Upon delivery, please inspect the package for any visible damage.
If there is any damage, please notify the delivery personnel and contact our customer service immediately.
Installation and Setup
For major appliances, we offer installation and setup services. This service is available for an additional fee. Please indicate your requirement for installation when placing your order or contact our customer service team to arrange it.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to the customer not being available at the scheduled time, our team will contact you to reschedule. Additional delivery fees may apply for repeated delivery attempts.
Delivery Issues
If you experience any issues with your delivery, such as delays, incorrect items, or damaged goods, please contact our customer service team within 24 hours of receiving your order. We will work to resolve the issue as quickly as possible.
Contact Information
For any inquiries or assistance with your delivery, please contact our customer service team: WhatsApp: +968 9420 2248